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SHIPPING
- Do your prices include shipping ? All prices mentioned on this website do not include shipping charges. First time customers can avail of our Discounted Shipping offer.
- Where do you ship from ? We are headquartered in New Delhi (India) and all the items are shipped directly from India to you through international shipments.
- How do you ship ? We use various Shipping options like Fedex, UPS, EMS Speed Post, etc. If you have an account with UPS or Fedex, we can send the consignment on "freight collect", if desired.
- How long does it take for the item to be delivered ? Normally the shipping company will take anywhere from 5-10 working days for delivary of your package.
- Which countries do you ship to ? We ship to most countries.
- Do I have to pay in advance ? Yes, you have to make full payment in advance.
- What is your minimum order size ? Our minimum order size is US $ 100. Since we ship directly from India, we incur significant shipping costs, which make it difficult to ship low value packages.
- What are your shipping charges ? In order to make our ordering process smoother and quicker we charge most of our customers a standard shipping charge. Click here to view our shipping rates.
- Why is your shipping charges for Costume Jewelry/Accessories higher ? Our Costume Jewelry/Accessory pieces are generally very heavy ranging from 50-100 grams in weight while they are very low in price (generally in $1-4 range). Since shipping charges are based on weight and not value, and since we do international shipping from India, our shipping costs are significant.
- Do I have to pay any charges other than purchase price and shipping ? Since your items will be shipped internationally, it is possible that you might be charged a Customs Duty by the government of your country. The rules and rates related to Customs Duty vary widely from country to country and it not possible for us to predict or control those. We try our best to make sure that our customers are charged minimum or no Customs Duty by taking all the necessary steps. But in case, the customer is charged a duty, then it is the customers responsibility to pay the same.
- Why are all your prices in US $ ? In order to keep our order system uniform and simple, all our items are priced in US $ only. If you pay via credit card, you be billed in your local currency by your credit company at the exchange rate determined by them.
PAYMENT OPTIONS
The payment options available to our customers are:
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Credit Card: For orders upto US $ 1,000 we accept online payments through major credit cards like .
 | Visa |
 | Mastercard |
 | American Express |
 | Discover |
 | Paypal |
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Wire Transfer: We also accept money transferred through electronic wire transfer directly to our bank account:
Beneficiary Account No: 001683900000054
Beneficiary Name : Silver Leaf
Beneficiary Bank : Yes Bank, Mumbai, India (Swift Code : YESBINBB)
Intermediary Bank : Bank of New York, New York (Swift Code : IRVTUS3N, ABA : 021000018, Account Number : 890-057-5263)
PRODUCTS
- How often do you add new products ? We keep adding new designs to our collection every month.
- How do I know when new products have been added your site ? We send out a newsletter to all our customers, whenever we add new range to our product line. You can sign up for this newsletter. Also keep visting the new arrivals section of our site.
- Do you restock when your items run item out of stock ? We regularly keep restocking items that have gone out of stock. But also, we keep discontinuing designs that are no longer in line with our customers demands.
- I want to buy an item which is out of stock ? As we keep adding stock to our site regularly, its likely that item you are looking for may become available in near future, but since we also discontinue some designs every month, it might be possible that this item may get discontinued. You can however, ask us to get these items manufactured specifically for you, by ordering at least 50 pieces per design per color for costume jewelry and 25 pieces per design for silver jewelery.
- How do I place order for out-of-stock items ? You can add such items to your Wish List. Also, you can send us an email with the list of items that you are interested in. You might be required to make an advance payment of 50% of the order value.
- Are your silver items real silver ? Yes, all the silver jewelry items we sell are 92.5% pure Sterling Silver.
- What does a particular gemstone look like ? Click here to view the pictures of various gemstones.
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